Shipping & Returns

SHIPPING TIME AND METHODS:

We currently ship orders via UPS, FED-EX or USPS. Orders are typically proccessed within 2 to 3 business days and shipping typically takes 3 to 7 business days. Feel free to contact us using our contact page: if you have any questions or concerns regarding your order or if you would like to check on its status.

RETURN POLICY:

We are confident that you will be satisfied with your purchase and that is why we offer a 30 day no questions asked money back guarantee (Excluding the cost of Shipping). To return an item(s) you recently purchased, simply contact us and let us know that you would like to return the item(s) and we will send you the mailing details necessary to return the item(s). Please keep in mind that you will be responsible for the return shipping costs when returning your order. In the event your order is returned in any other condition, we will refund your full purchase (less shipping) and minus a 35% restocking fee if any of the following occurs (at our sole discretion):

1) The merchandise is not returned in its original packaging and condition.

2) The merchandise has broken parts.

3) The merchandise is otherwise considered non-resalable, or must be sold as "used".

It is also important to note that it is the customer's responsibility to follow the instructions provided for returning any items. If any items are not shipped back to the appropriate address provided in the instructions sent via the return authorization email or if an item(s) are shipped back without previous authorization, we will refuse shipping or send the order back to the customer and the customer will be responsible for any costs associated with the return mailing. Should we need to ship the order back to the customer or the appropriate destination because the customer did not follow the directions given, the customer will also be additionally responsible for a $10 service fee. We cannot be held liable for shipping errors due to inaccurate shipping information supplied by the customer. Should any order be refused or not accepted/received and return to us, if we are required to intercept or change the address of an already active shipmentthere shall be an additional nonrefundable $15 processing fee. We professionallypackage all of our products to ensure that they reach you inthe best condition. You must notify us of any damaged, defective or missing item within 24 hours of receipt, (please save all packaging). We will not replace any damaged/defective or missing items if buyer did not report to us within 24 hours of receipt. If your package has visible damage please fully inspect the contents before accepting. By placing and order on this site you are agreeing to be bound by these terms. These terms are subject to change without notice.